Shipping Policy
- SHIPPING INFO
- Shipping Policy
Last updated: April 1, 2026
- At GreenLeaf Valley, we are committed to delivering your wellness products quickly, safely, and in excellent condition.
- Below you’ll find everything you need to know about our shipping process.
Processing Time
- All orders are processed and shipped within 24 hours (Mo
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Origin & Delivery Time
- All GreenLeaf Valley products are shipped directly from our fulfillment center in China to ensure product freshness and efficient global distribution.
- 🚚 Estimated delivery time:
- 10–15 business days (standard shipping worldwide)
- We work with trusted international logistics partners to ensure safe and timely delivery.
Free Shipping
- Orders under $90: shipping fee calculated at checkout
- Free shipping is automatically applied at checkout when eligible.
Tracking Your Order
- Once your order ships, you'll receive a confirmation email with a tracking number.
- You can track your package via the carrier's website or through your account order history.
Lost or Delayed Packages
- If your package hasn't arrived within the estimated window, please:
- Check your tracking link for the latest status
- Confirm the shipping address on your order
- Contact us at support@greenleafvalley.com — we'll investigate and resolve within 2 business days
Incorrect Address
- Please double-check your shipping address at checkout. If you notice an error, contact us immediately at support@greenleafvalley.com. We cannot guarantee address changes after an order has been processed.
- Still have questions? Email support@greenleafvalley.com — we respond within 1 business day.